At Relation Suite ("we", "our", or "us"), we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our business document management platform.
By using Relation Suite, you agree to the collection and use of information in accordance with this policy.
We collect personal information that you provide directly to us:
We automatically collect certain information when you use our service:
You may choose to store business-related data in our platform:
We use the collected information for the following purposes:
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
We may share information with trusted third-party service providers who assist us in operating our platform, such as payment processors, email services, and cloud hosting providers. These providers are contractually obligated to maintain confidentiality and security.
We may disclose information if required by law, court order, or government request, or to protect our rights, property, or safety, or that of our users or the public.
In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction, subject to the same privacy protections.
We implement comprehensive security measures to protect your data:
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
We retain your information for the following periods:
You can request deletion of your account and associated data at any time, subject to legal retention requirements.
Depending on your location, you may have the following rights regarding your personal data:
You can request a copy of your personal data in a portable format.
You can request correction of inaccurate or incomplete personal data.
You can request deletion of your personal data, subject to legal limitations.
You can request restriction of processing or object to certain data processing activities.
We use cookies and similar technologies to enhance your experience:
Required for basic platform functionality, authentication, and security.
Help us understand how users interact with our platform to improve our service.
Remember your settings and preferences for a personalized experience.
You can control cookie settings through your browser preferences, though disabling essential cookies may affect platform functionality.
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:
Relation Suite integrates with various third-party services:
We use Paddle for secure payment processing. Their privacy policy governs payment data handling.
Email communications may be processed by our email service providers, subject to their privacy policies.
Our cloud hosting providers maintain their own privacy policies for infrastructure-level data processing.
Relation Suite is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
We may update this Privacy Policy from time to time. We will notify you of any changes by:
Your continued use of Relation Suite after any changes constitutes acceptance of the updated Privacy Policy.
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Data Protection Officer: [email protected]
Response Time: Within 30 days for data subject requests
For EU users, you also have the right to lodge a complaint with your local data protection authority.
This Privacy Policy is effective as of 9/30/2025 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.